Eric L. Merrill
Professional Experience
Proxicom, Inc. Senior
Business Consultant, Strategy Group
Conduct strategic planning,
project management, analysis, and
implementation activities for clients in the financial services,
automotive, and media industries.
·
General
Motors Acceptance Company (GMAC)
-
Lead
requirements gathering and
process analysis efforts with 20+
global stakeholders to build a cohesive online brand image through an
enterprise-level website redesign, and to provide a platform for future
technology initiatives
-
Develop a content management system and single
sign-on application solution to integrate account aggregation and management
functionality across independently-operated subsidiary business units
·
Volkswagen
of
-
Created a strategic project approach, project
scope, and high-level requirements in the process of project planning and
estimating costs for the implementation of a supply chain visibility initiative
-
Conducted
requirements development and prioritization exercises based on industry
best-practices, existing client technical capabilities, and organizational readiness to determine viability
of proceeding with an account aggregation and online presentation initiative
·
Carquest,
Inc. Automotive Parts Distributor
-
Managed
team of seven internal, contract, and client resources to implement JMS-based
middleware messaging software for conducting EDI transactions, data mapping,
and translation, to reduce costs by more than $10 million annually by
eliminating VAN and software support charges
-
Coordinated
external vendors to define EDI requirements, reconcile external and internal
data needs across multiple legacy applications, and conduct end-to-end vendor
data and application testing
-
Conducted
data mapping and analysis, quality assurance testing program, and created
training materials for a web-based procurement application providing the ability
to order parts from over 100 vendors, with a projected revenue increase of more
than $300 million annually
·
-
Managed four consultants to streamline monthly
publication processes by implementing an XML-based solution that reduced
production effort from three weeks to four days, and created several print
derivatives and an online version of the publication from a single content
source
-
Conducted
process analysis and data aggregation workout sessions in order to centralize data
storage, reduce errors, and increase efficiency through process improvements
·
J.P.
Morgan Chase
-
Aligned
small business group website content strategy with business objectives and
corporate marketing directive to more effectively educate, communicate with, and service clientele
-
Conducted
extensive industry and competitive trend analysis within financial services in
support of account development activities and pursuits
·
Radian
Guaranty Mortgage Reinsurance Provider
-
Developed
a content management governance model, taxonomy and metadata recommendations,
and provided a framework for defining user roles and permissions in alignment
with the content management compliance strategy
·
Mentorship
and Coaching
-
Created,
organized, and managed a project-based mentorship program for the purpose of
analyzing internal sourcing processes, requirements and potential solutions,
resulting in a software recommendation
Comet Systems Technical
Content Manager
Analyzed, developed, and
implemented the business, content, and technical strategy of the companys core
internet software application.
Highlights include:
·
Development
of content partnerships and integration of third party data and information
·
Managed
work-flow and communication among editorial, technical, and sales departments
·
Supervised
and assisted with the design, construction, and implementation of a data-mining
system
·
Utilized
the PERL and SQL programming languages for development in UNIX and Windows
environments
Royal Institute
of International Affairs Network Admin and Support
Planned and implemented an
e-mail server migration from an existing Microsoft Mail implementation to Microsoft
Exchange for 100 users, and achieved certification as a Microsoft NT
Administration Certified Professional (MCP).
Hanover Capital
Corporation Project Manager
Managed the construction of
an e-commerce site for financial research, including recruiting and managing
content providers and developers within budget constraints.
Professional
Training
·
Edward
Tufte One-day educational seminar on effectively presenting data and
information
·
Documentum
5 Technical Fundamentals Three-day
web-based hands-on training for Analysts and Project Managers on the components
and functionality available within the Documentum suite of products
·
Business
Process Management Three-day educational conference on business process
management best practices, emerging standards, and technical solutions to
support business process management
Education
·
Bachelor
of Science in Management, Information Systems, and International Business
·
Founders
Scholarship and international travel grant, awarded to top ten percent of Stern
students
Activities
& Interests
·
NYU/Stern
Connections Program
·
Leukemia
& Lymphoma Society Light the Night Fundraising Participant 2002
Present
·
Northeast AIDSRide Participant 4 Day / 350-mile
Bicycle Ride for AIDS Charities June 20-23, 2002